CS - Returning a shipment

Returning while in transit

You can request for the shipment to be returned while in transit however, courier cannot guarantee approval of the return request. This will depend on how soon the local depot will receive the courier's notice. Also, return shipments may incur possible fees.

Please send us an email at support@cloudshipping.co.uk for quick assistance in returning a shipment in transit.

Returning shipment previously delivered

You will need to create a new booking on our portal for this. Once created, please give us a heads-up so we can chase the courier about the VAT/Duties since this is a return shipment. Please send us an email at support@cloudshipping.co.uk for quick assistance in returning a delivered shipment.