CS - IMPORT – RETURN SHIPMENT


You might occasionally had an item/shipment that needed to be return to the UK, we can help you waive the tax/duties for the shipment since it is a return.


We just need the following so we can pass this to DHL and aid for clearance:

  1. Original waybill and tracking # (attachment)
  2. Commercial Invoice on the original shipment (attachment)
  3. Reason of return
  4. New tracking # for the return shipment/item

Once provided, we’ll send a pre-alert to the courier with the details, as this will help them identify the shipment as return.


If you have further questions, please email us at support@cloudshipping.co.uk. We’re happy to help!

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